New customers created on the web are checked for duplicates on OP-Connect, and either updated or created as part of the order import process
If errors occur as part of processing a web order these are tracked on the Web Link Error screen. Errors are typically products do not exist, but all errors are tracked. Once the issue is fixed the orders will drop into OP-Connect.
As free stock levels change within OP-Connect they can be pushed to various web sites, ensuring you're never over-selling.
Emailed alerts can be set up when the Delstree web link identifies the following situations:
As standard, web orders will process seamlessly through the Delstree control system.
Rules can be defined to suspend certain orders. This could be for orders over a certain value, or from certain customers or groups of customers.
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